Our process delivers a fast and effective claims validation service followed by a series of settlement options. To achieve this, we utilise a team of independent Claims Validators who are supported by iQuote, our advanced digital technology platform that not only ensures real time transfer of information from site but automatically provides a tangible reinstatement quotation in the presence of the customer.

Dependent upon the requirements of our customers, we can either cash settle, repudiate or proceed to fulfilment via our fully managed contractor network, resulting in the correct validation on every occasion supported by an accurate scope of works for those claims covered under the policy terms.

But it doesn’t stop there. We can also validate contents claims through itemise and investigate and monitor subsidence claims through ibox. For more information on these services, please take a look at our e-brochure.

In addition to total cost control, the flexibility of our service range results in higher customer satisfaction and dramatically reduces claim lifecycles.